Dear Customers, I am writing this with a heavy heart and complete honesty. I have been fighting this critical failure for the past 10 hours, but I have actually been on my feet for over 24 hours now. What started as a simple disk alert has ended in a broken Proxmox backend, affecting every single VPS and our own internal systems. I was deeply optimistic at first because the file sizes looked correct, but I have now discovered that many of them are severely corrupted.

Our internal systems, including the billing panel and database, have also been hit. Since our internal backups run on a 7-day cycle and the next one was due exactly at the end of today, some recent account changes or new registrations from the last few days are currently missing. However, I want to reassure you that your funds are safe. Once everything is stable, I will manually verify all transactions through our payment providers to ensure every credit and service is correctly restored.

Regarding your data, I am doing everything possible to recover what can be saved. For those whose data is unfortunately unrecoverable on our end, I will be sending an email shortly with a download link to your raw VPS disk image so you can perform your own analysis and potential recovery. For those whose servers were partially saved, I will provide a fresh, functional disk along with a compressed archive of your salvaged files.

As a one-man army building this hosting dream, this situation is devastating to me. I have reached a point of total exhaustion and I need to take a short break to sleep at least 2 hours and spend some time with my family for New Year’s Day. I need to recharge my mind to avoid making any critical mistakes during the rest of this recovery process. I will be back at work in full force very soon. I cannot express how sorry I am for this catastrophe and I thank you for your patience and for staying with me during this dark hour.

Best regards, Daniel M. VoxiHost

I'm sorry... i will try my best to find a way for compensation once this is all done.

VoxiHost - undefined undefined

Infrastructure failure