We are aware of current outage, unfortunetlly we were not informed correctly about Upstream Civil Engineering Work being done in the facility lasting from October 5 to October 6 (22:00 to 06:00 CEST).
Information that we should have got (We didn't):
"Upstream carrier utilizes the pipeline and route infrastructure of Gasline for parts
of our fiber optic links. Gasline will be carrying out extensive civil engineering and
fiber splicing work during the aforementioned period. Because these routes are leased
and utilized by multiple service providers, an estimated 800+ customers and carriers in
the greater Frankfurt East area will be affected by these measures – including the
upstream provider and, consequently, our entire infrastructure.
Although our network architecture is designed with multiple, physically diverse dark
fiber routes to ensure redundancy, Gasline is unable to provide our carrier with
reliable information regarding the exact times specific route sections and fiber strands
will be disconnected."
